Welcome to Obvio Online Help

This section is designed to provide access to helpful information for Obvio moderators and participants. Here you will find our online Quick Reference Guides (QRG's) as well as access to some of our most popular hints and tips.


Live Technical Assistance
 

Live technical assistance is never more than a phone call or e-mail away. Simply dial (877) 549-3137 toll free in the United States or 011 303 928 3344, internationally. You may also dial 00 for assistance at any time during an ObvioWeb or ObvioTel Conference. If you would like to e-mail your technical assistance request please use our Contact form. E-mail requests will be answered within 24 hours.


Client Services
 

For assistance of a non-technical nature, e.g. content development, event management, consulting, etc., contact our Client Services group by e-mail or telephone. In the United States, dial toll free (877) 770-5888.


Account Managers
 

Every Obvio customer is assigned an account manager - their sales person. That's right, the same person who sold you our services in the first place is responsible for your satisfaction and account management for your lifetime as an Obvio customer. You should have received a welcome letter with your Account Manager's business card shortly after your initial signup. If you no longer have that card, you can always call us at (877) 770-5888. We'll make sure you talk to the right person.


 


  Moderator QRG

  Participant QRG


 
 
  
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